Going the Way of the Organizational Dodo Bird

Frederick William Frohawk's restoration from Rothschild's 1907 book Extinct Birds

Frederick William Frohawk’s restoration from Rothschild’s 1907 book Extinct Birds

Dodo Bird. Its name is synonymous with and immediately suggestive of extinction. Dutch and Portuguese explorers discovered Dodo birds living in relative isolation on the island Mauritius in 1598. Dodos were extinct about 80 years earlier.

Read More on Going the Way of the Organizational Dodo Bird

Shocking KM News! Users Reject Lessons Learned Database!

So close....

I know that this will no doubt come as a shock to some, and I urge you to not read this alone — you will need close support to get you through the moment. But I’m saddened to report that according to an audit conducted by the Australian Department of Defence….(here it comes, prepare yourself!) the Department of Defence lessons learned database was “abandoned” by users who found it too difficult to use.
Read More on Shocking KM News! Users Reject Lessons Learned Database!

Peeling a KM Metric Onion (may make you cry!)

Peeling a KM onion (may make you cry).

Groan. Here we go again. I stumbled upon a report that provides guidance on what is supposedly the “top” knowledge management metrics. Ah huh. It would seem that the metrics are suspect, how they were determined to be the “top” is suspect, and heck, I’ll go so far as to say that the top five metrics aren’t even “good” KM metrics much less “top” metrics.

Read More on Peeling a KM Metric Onion

Knowledge Sharing: Jack Bauer & Pushing String

Sharing Knowledge - © Cedefop, 1996-2010

Does your organization spend a lot of time trying to “push string” rather than nurture an environment that supports social interaction? Does “Jack Bauer” roam your hallways, eager to “interrogate” an employee rather than encourage spontaneous knowledge sharing?
Read More on Knowledge Sharing: Jack Bauer & Pushing String

National Donut Day 2011

National Donut Day - Yum!

Okay, this probably doesn’t really have much at all to do with knowledge management. But if we really stretch things a bit we could say that it has to do with the sharing of critical knowledge. That will lead to socialization (and possibly even collaboration?). Yeah, that works for me, how about you? Let’s try it with this knowledge sharing: Tomorrow, June 3rd is National Donut Day!

Read More on National Donut Day

Finger Tapping and Knowledge Management?

Finger tapping and Knowledge Management?

I stumbled upon an interesting study a little while ago about finger tapping. What we can learn about finger tapping and how that applies to Knowledge Management.
Read More on Finger Tapping and Knowledge Management?

Taming the Wild West: KM and Innovation

Samuel Colt (19th century engraving).

The first settlers coming to the Western United States carried guns that were capable of firing only a single-shot per minute without reloading. This put them at a distinct disadvantage to those who using bow and arrows were capable of firing as many as 5-10 arrows per minute.

In 1836 that changed with the introduction of the Colt Paterson which could fire five shots from a rotating cylinder without reloading. Others had previously experimented with revolvers but Colt’s was the first design that would upon cocking automatically rotate a cylinder with multiple chambers so as to place a round in proper position aligned with a single stationary barrel. And that changed everything.

“How” that happened is all about the role that new knowledge plays in innovation.

Read More on Taming the Wild West: KM and Innovation

Ants?…KM! Ants?…KM! KM?…Yes, KM!

Meat eating ant feeding on honey.

Ants when scouting for new nesting sites or food sources have no leader giving orders. Instead as they travel they leave a trail of scent for other ants, called “scouts”, to follow. Scouts that find a good nesting site or food source in turn leave more scent along the same trail. Eventually, one site is selected from many potential sites in a sort of “chemical democracy” based on the strongest combined chemical strength left by more and more scouts. This organizing process is both simple and powerful. And so without any need for bosses they efficiently find new places to live and new food sources.

So what do ants have to do with Knowledge Management? Glad you asked!

Read More on Ants?…KM! Ants?…KM! KM?…Yes, KM!

Story Telling, Anecdotes and Conversations

The Boyhood of Raleigh by Sir John Everett Millais, oil on canvas, 1870. A seafarer tells the young Sir Walter Raleigh and his brother the story of what happened out at sea.

On my mind this morning are a couple of blog posts that seem to fit nicely together. Interesting reads, and there is even a test at the end! I’d encourage you to take a look at both of these, and then, if you’re feeling brave – take on the really nifty storytelling “test” that the folks at Anecdote have put together. (I’m pleased to say that I scored a 10 for 10!).

Read More on Story Telling, Anecdotes and Conversations

Knowledge Management and Tornadoes

A tornado near Anadarko, Oklahoma.

I’ll say it again: Knowledge Management is about people and their knowledge, and not about software or other IT.

A topical example of how important the knowledge that is held by people really is can be seen in the investigations now starting in the aftermath of the recent outbreak of killer tornadoes that ravaged Alabama and other states.

Read More on Knowledge Management and Tornadoes