I received a rather disheartening email from a colleague who I have been emailing with recently regarding his efforts to implement KM inside of his organization. As he had been describing his situation what I was understanding from it all was that any KM successes that he and the organization had were pretty much because of him and despite his organization. I say because of him for the following reason — it seemed that everything that he had done or was currently working on involved using some form of major workaround to make it happen. I say despite of his organization because — nothing was a straight line, and everything seemed to be a series of exercises in navigating past sizeable organizational roadblocks. Don’t get me wrong — he had those successes. But in the overall big picture, they were all pretty much down in the noise level.