In yesterday’s blog post I’d briefly mentioned something I referred to as the “Knowledge Management Strategy Maturity Levels” and someone asked in an email whether or not that was the same as applying the “maturity model” concept to KM. I replied that it wasn’t, and then thought that this might be a great opportunity to discuss the whole premise of being able to somehow apply a “maturity model” approach or concept to KM and why that doesn’t work.
When considering what to measure related to Knowledge Management, it is important to ensure that we measure the right things. The biggest challenge is, of course, to know exactly what are those “right things.” But it’s easier than you may think to find those right things to measure.
Read More on Knowledge Management Metrics – Focusing on What’s Important
I get asked this a lot and so I thought that it would make for a nice short and to the point blog post: What is the difference between “Information Management” and “Knowledge Management”? And I’ve found that this easy explanation has proven to be helpful enough so that I’ve always got it handy as a backup slide when I’m giving KM presentations or training.
I’d like to dedicate this particular post to a great comedian Bill Engvall, and his routine focused around “Here’s your sign.” This post is for those who in implementing Knowledge Management, truly need their sign, and especially for this “poster child” that really needed a sign.
Many organizations take a “one size fits all” approach when it comes to implementing Knowledge Management collaborative tools. That approach is not particularly “smart” but I think that there is another whole issue at play, and it involves a little “peek behind the curtain” of those providing knowledge management tools.
I read an article the other day which made the claim that “About half of company knowledge-management initiatives stagnate or fail.” I asked the author of that article for the source of that statistic and I learned that it came from, well let’s just call them “X.”
Wow. A 50% failure rate? Would you willing take on something – voluntarily, with other choices readily available — if you knew that the failure rate was 50%? That sure doesn’t make much sense to me. Does it make sense to you? Seems like a bunch of potential candidates for the “List of business failures.”