What Knowledge Workers Really Need

"Beware of false knowledge; it is more dangerous than ignorance.” George Bernard Shaw

You know, there are times when you read a blog posting or online article and find yourself left simply shaking your head. Such is the case with an article that I just ran across (“Trends in Knowledge Work”) referencing a McKinsey & Company 2010 article (“The Productivity Imperative”). And that McKinsey article supposedly stated that, “while demand for knowledge workers is continuing to grow, the supply isn’t.” Really? Seriously? Give me a break.
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Knowledge Management & Organizational Change

Organizational Change...and Resistance...Happens.

Whoa. That was my first thought when I read a blog post this morning. It started with receiving a comment from someone about one of my own posts, which lead me to that person’s blog, which in turn lead me to another blog. And that’s where I got the whoa. I’m not even going to point out which blog it was, just don’t think that it is really that worth it. But it does give me enough of a whoa feeling that I’m moved to post a bit about how organizational change impacts knowledge management (or is it how knowledge management impacts organizational change?). But the whoa statement was: “Resistance to change is a myth. There is no such thing.” And that was followed by “Organizations are not machines. Organizations are systems. And there is no resistance in a system.”

Again. Whoa. The bad news is that the author of that blog post is a management consultant. The good news is that at least the author isn’t involved in knowledge management. But clearly the author has a very limited understanding of systems theory, systems thinking, and organizational change.

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