Dr. Dan’s Knowledge Management Quotes – Ikujiro Nonaka on Organizational Purpose & Importance of Asking Questions

See on Scoop.itDr. Dan’s Knowledge Management

Dr. Dan:  Having in place an organizational strategy is critically important to successful Knowledge Management implementation.  Understanding the organization’s purpose is the first step to creating that strategy.


Dr. Dan Kirsch‘s insight:

“Why is ultimately a question of purpose: Why do we exist? In most organizations, people are not encouraged to keep asking questions. As a result, people resign themselves to living with difficulties that they could actually resolve if they had a way to frame their knowledge within a larger solution.”

(Ikujiro Nonaka)

Keep Calm – Knowledge Management Series: Building Relationships

See on Scoop.itDr. Dan’s Knowledge Management

Dr. Dan:  Building relationships is critical to Knowledge Management.  Building the right relationships – both internal and external – is an essential cog in the knowledge flow process.

IT directors more important to business strategy than ever before โ€“ report | Information Age

See on Scoop.itDr. Dan’s Knowledge Management


Report finds that IT directors and CIOs are playing an ever-greater role in the strategic direction of UK businesses


Dr. Dan Kirsch‘s insight:

Okay, I admit that I had hope here….but was ultimately disappointed.  Frankly my primary purpose in pointing to this article is to express my disappointment in the lack of realization of what that hope expressed….the short version is that once again, although the article would seemingly discuss the role of IT in for example, things like Knowledge Management and supporting organizational strategy….instead the article degenerated into a discussion of how important tools are.

Get that.  Like tools.  But once again, a tool is not a strategy.  Having a tool doesn’t give you a strategy.  And it doesn’t necessarily even allow for you to execute a strategy.  At the end of the day your competitor can simply acquire or create any necessary tool to match your own raising of the bar….a zero sum gain.  No strategic advantage.

For example, there is the following quote:

“Far from being the problem child of old, IT departments are now absolutely critical to the growth and strategic direction of businesses in the UK,” said Jonathan Kini, enterprise commercial marketing director at Vodafone UK. – See more at: http://www.information-age.com/it-management/strategy-and-innovation/123457841/it-directors-more-important-business-strategy-ever-report#sthash.aky7ViJA.dpuf

“Far from being the problem child of old, IT departments are now absolutely critical to the growth and strategic direction of businesses in the UK,” said Jonathan Kini, enterprise commercial marketing director at Vodafone UK.

That sounds a bit like stating that the telephone is critical to business….wait, come to think of it, I believe that’s pretty much what the quote implies (given that it was offered up by a “phone company”).

I would have felt quite a bit better about this article had it actually discussed how the IT enabled specific organizational strategy, or had there been a discussion of how the organizational strategy is to be reviewed to ensure that the tools are best supporting the execution of that strategy.


See on www.information-age.com

Building the social learning highways

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Building the social learning highways Financial Express The importance of social learning has increased substantially lately which can be evinced from the discipline of knowledge management that has been shifting focus towards dynamic knowledge…


Dr. Dan Kirsch‘s insight:

My favorite bite:

It is important to recognise that social learning is much more than social media. Social learning is at times confused with the conditions or the methods used for learning.

‘True that’…..

For a good (and short) reads to help make sense of social learning, I’d recommend the following:


See on www.financialexpress.com

Dr. Dan’s Knowledge Management Quotes – Ikujiro Nonaka on Knowledge Management

See on Scoop.itDr. Dan’s Knowledge Management

Dr. Dan Kirsch:  Knowledge Management is not about Information Technology and is instead about how people create and share knowledge.


Dr. Dan Kirsch‘s insight:

Companies and leaders who treat knowledge management as just another branch of IT don’t understand how human beings learn and create.

(Ikujiro Nonaka)

Sri Lanka Telecom (SLT) Achieves Designation as Certified Knowledge Management Organization (CKMO)

See on Scoop.itDr. Dan’s Knowledge Management

- Sri Lanka Telecom (SLT) Achieves Designation as Certified Knowledge Management Organization.


Dr. Dan Kirsch‘s insight:

Sri Lanka Telecom (SLT) is the first organization in Sri Lanka to achieve the designation of Certified Knowledge Management Organization (CKMO).


See on www.kmpro.org