Software Vendor Positions that Future of KM is (only) Information & Data at our Fingertips!

Step Right Up!A well known software vendor makes this claim: “Employees do not need to do one single thing for 10 years to have it be second nature. They don’t need process flows. Knowledge is acquired from the combination of information and data that is at our fingertips, and relevant to our context. This is the future of knowledge management and access.” And in response, well I think that I’m going to go ahead and have to disagree. Yeah, going to have to disagree. Here’s why….

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Going the Way of the Organizational Dodo Bird

Frederick William Frohawk's restoration from Rothschild's 1907 book Extinct Birds

Frederick William Frohawk’s restoration from Rothschild’s 1907 book Extinct Birds

Dodo Bird. Its name is synonymous with and immediately suggestive of extinction. Dutch and Portuguese explorers discovered Dodo birds living in relative isolation on the island Mauritius in 1598. Dodos were extinct about 80 years earlier.

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Shocking KM News! Users Reject Lessons Learned Database!

So close....

I know that this will no doubt come as a shock to some, and I urge you to not read this alone — you will need close support to get you through the moment. But I’m saddened to report that according to an audit conducted by the Australian Department of Defence….(here it comes, prepare yourself!) the Department of Defence lessons learned database was “abandoned” by users who found it too difficult to use.
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KM – Wild Animals!

Unleash your socialization wild animals!

Unleashing “wild animals” usually doesn’t sound like such a great idea. But with a bit of rethinking what those are and where they live, we can address issues that all the Web 2.0 technology never seems to address.
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Knowledge Management Yoga

Knowledge Management Yoga for Knowledge Sharing

This is a short little follow-up to my recent post about knowledge sharing, Jack Bauer and the whole pushing string thing.  I think that it could be called Knowledge Management Yoga.

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Finger Tapping and Knowledge Management?

Finger tapping and Knowledge Management?

I stumbled upon an interesting study a little while ago about finger tapping. What we can learn about finger tapping and how that applies to Knowledge Management.
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Ants?…KM! Ants?…KM! KM?…Yes, KM!

Meat eating ant feeding on honey.

Ants when scouting for new nesting sites or food sources have no leader giving orders. Instead as they travel they leave a trail of scent for other ants, called “scouts”, to follow. Scouts that find a good nesting site or food source in turn leave more scent along the same trail. Eventually, one site is selected from many potential sites in a sort of “chemical democracy” based on the strongest combined chemical strength left by more and more scouts. This organizing process is both simple and powerful. And so without any need for bosses they efficiently find new places to live and new food sources.

So what do ants have to do with Knowledge Management? Glad you asked!

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Story Telling, Anecdotes and Conversations

The Boyhood of Raleigh by Sir John Everett Millais, oil on canvas, 1870. A seafarer tells the young Sir Walter Raleigh and his brother the story of what happened out at sea.

On my mind this morning are a couple of blog posts that seem to fit nicely together. Interesting reads, and there is even a test at the end! I’d encourage you to take a look at both of these, and then, if you’re feeling brave – take on the really nifty storytelling “test” that the folks at Anecdote have put together. (I’m pleased to say that I scored a 10 for 10!).

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Knowledge Management and Tornadoes

A tornado near Anadarko, Oklahoma.

I’ll say it again: Knowledge Management is about people and their knowledge, and not about software or other IT.

A topical example of how important the knowledge that is held by people really is can be seen in the investigations now starting in the aftermath of the recent outbreak of killer tornadoes that ravaged Alabama and other states.

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KM a Fad? KM a Failure? News at 11PM!

So much for "fad" labels!

KM a Fad?  KM a Failure?  Well no, not even. But it’s going to take a little bit of “thread pulling” to fully explore this one. And it makes for an interesting topic of discussion today that goes rather neatly with another post of mine — Not Dead Yet (think Monty Python).

So buckle up, it’s going to get a bit bumpy.

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