Software Vendor Positions that Future of KM is (only) Information & Data at our Fingertips!

Step Right Up!A well known software vendor makes this claim: “Employees do not need to do one single thing for 10 years to have it be second nature. They don’t need process flows. Knowledge is acquired from the combination of information and data that is at our fingertips, and relevant to our context. This is the future of knowledge management and access.” And in response, well I think that I’m going to go ahead and have to disagree. Yeah, going to have to disagree. Here’s why….

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Going the Way of the Organizational Dodo Bird

Frederick William Frohawk's restoration from Rothschild's 1907 book Extinct Birds

Frederick William Frohawk’s restoration from Rothschild’s 1907 book Extinct Birds

Dodo Bird. Its name is synonymous with and immediately suggestive of extinction. Dutch and Portuguese explorers discovered Dodo birds living in relative isolation on the island Mauritius in 1598. Dodos were extinct about 80 years earlier.

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KM Competency Model: The Emperor’s New Clothes

Hans Christian Andersen's tale, "The Emperor's New Clothes"

Okay, so I was having this conversation a couple of days ago about a KM “competency model” and then it came up again yesterday, and then again this morning, and so I thought that it might be a good time to tackle this particular issue. Buckle up and hang on, let’s talk about KM competency models! Specifically, let’s talk about what happens when a “very large organization” wants to develop a KM competency model and they instead begin weaving “The Emperor’s New Clothes.”
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Knowledge Management Whac-A-Mole

The only strategy was to "whack" quickly. Not much of a strategy though.

What does Whac-A-Mole and many knowledge management implementations have in common? Perhaps a lot more than you’d think (and that’s not a good thing).
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KM – Lead, Follow or Get Out of the Way

Lead, follow, or get out of the way. Effective leaders choose the right path, and then lead others.

A recent article by David Griffiths published in Inside Knowledge is stirring a few discussions. David discusses an opinion/concern titled, “Knowledge Management is Dead.” Not really, just that some are apparently afraid to call it KM anymore.
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KM – Wild Animals!

Unleash your socialization wild animals!

Unleashing “wild animals” usually doesn’t sound like such a great idea. But with a bit of rethinking what those are and where they live, we can address issues that all the Web 2.0 technology never seems to address.
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Knowledge Management Yoga

Knowledge Management Yoga for Knowledge Sharing

This is a short little follow-up to my recent post about knowledge sharing, Jack Bauer and the whole pushing string thing.  I think that it could be called Knowledge Management Yoga.

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Knowledge Sharing: Jack Bauer & Pushing String

Sharing Knowledge - © Cedefop, 1996-2010

Does your organization spend a lot of time trying to “push string” rather than nurture an environment that supports social interaction? Does “Jack Bauer” roam your hallways, eager to “interrogate” an employee rather than encourage spontaneous knowledge sharing?
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Overcoming Organizational Barriers to Knowledge Sharing

Barriers to Effective KM ImplementationAre “individual knowledge sharing barriers” really about the individuals? Or should the blame more properly be placed on the organization itself? Knowing the answer — and what to do about it — is quite important to successful KM implementation.

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Knowledge Management Metrics – Focusing on What’s Important

Do you measure what's important or do you just measure?

When considering what to measure related to Knowledge Management, it is important to ensure that we measure the right things. The biggest challenge is, of course, to know exactly what are those “right things.” But it’s easier than you may think to find those right things to measure.
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