National Donut Day 2011

National Donut Day - Yum!

Okay, this probably doesn’t really have much at all to do with knowledge management. But if we really stretch things a bit we could say that it has to do with the sharing of critical knowledge. That will lead to socialization (and possibly even collaboration?). Yeah, that works for me, how about you? Let’s try it with this knowledge sharing: Tomorrow, June 3rd is National Donut Day!

Read More on National Donut Day

Knowledge Management Metrics – Focusing on What’s Important

Do you measure what's important or do you just measure?

When considering what to measure related to Knowledge Management, it is important to ensure that we measure the right things. The biggest challenge is, of course, to know exactly what are those “right things.” But it’s easier than you may think to find those right things to measure.
Read More on Knowledge Management Metrics – Focusing on What’s Important

Knowledge Hiding – Organizational “Prison Rules”

Three children playing hide and seek in a forest.

I read an interesting and recently released study the other day which talks about a relatively new term in the Knowledge Management game – “Knowledge Hiding.” I think though that the concept isn’t necessarily new, and it has similarities to another KM “boogie-man” — the knowledge “hoarder.” But it is in this new study that a label is applied to specific bad behavior that I’d say could be easily described as “Prison Rules” as applied to knowledge sharing.

“Prison Rules” is one of those “urban slang” terms – referring to those situations when someone will do something (driving, sports, holiday shopping, etc.) while cheating, being overly aggressive or intimidating, and otherwise trying to “win” at all costs.

And it seems to me that knowledge hiding then is all about prison rules as they would apply to organizational knowledge sharing.

Read More on Knowledge Hiding – Organizational

Knowledge Management & Organizational Change

Organizational Change...and Resistance...Happens.

Whoa. That was my first thought when I read a blog post this morning. It started with receiving a comment from someone about one of my own posts, which lead me to that person’s blog, which in turn lead me to another blog. And that’s where I got the whoa. I’m not even going to point out which blog it was, just don’t think that it is really that worth it. But it does give me enough of a whoa feeling that I’m moved to post a bit about how organizational change impacts knowledge management (or is it how knowledge management impacts organizational change?). But the whoa statement was: “Resistance to change is a myth. There is no such thing.” And that was followed by “Organizations are not machines. Organizations are systems. And there is no resistance in a system.”

Again. Whoa. The bad news is that the author of that blog post is a management consultant. The good news is that at least the author isn’t involved in knowledge management. But clearly the author has a very limited understanding of systems theory, systems thinking, and organizational change.

Read More on Knowledge Management & Organizational Change